Effective Date: August 30, 2025
Last Updated: July 14, 2026
These Terms and Conditions govern your access to www.pinnaclebookwriting.com and your purchase or use of services offered through Pinnacle Book Writing.
Pinnacle Book Writing is an author-services brand owned and operated by Innovixus Solutions LLC, a Texas limited liability company.
In these Terms:
By visiting the website, submitting an inquiry, accepting a quotation, authorizing work, making a payment, or using a Service, you agree to these Terms and any applicable written quotation, invoice, proposal, order form, or service agreement.
If you do not agree, do not use the website or purchase a Service.
Innovixus Solutions LLC is responsible for customer contracts, billing, project delivery, customer support, and applicable refunds associated with services promoted or sold through Pinnacle Book Writing.
You must be at least 18 years old and legally able to enter into a binding agreement to purchase Services.
If you act for a company, author, publisher, or other organization, you represent that you have authority to bind that organization to these Terms.
You agree to provide accurate, complete, and current information.
Depending on the project and selected package, our Services may include:
The exact Services, Deliverables, schedule, price, number of revisions, and responsibilities will be determined by the written project scope.
Descriptions on the website are general and do not create a binding obligation to provide every listed feature in every package.
Pinnacle Book Writing and Innovixus Solutions LLC are independent service providers.
We are not affiliated with, endorsed by, sponsored by, authorized by, or officially partnered with:
References to third-party platforms are provided only to describe platforms on which a client may independently choose to publish, distribute, advertise, or sell a book.
We do not own, operate, or control those platforms.
We do not guarantee:
Third-party platforms independently control their requirements, review procedures, policies, accounts, listings, rankings, availability, and enforcement decisions.
Results may depend on factors outside our control, including manuscript quality, genre, market demand, customer cooperation, platform policies, competition, pricing, advertising budget, audience response, and market conditions.
Marketing and publishing-assistance Services are professional services, not guarantees of results.
A quotation, proposal, invoice, package description, or written agreement may identify:
The project scope is limited to the items stated in writing.
Requests outside the agreed scope may require:
Verbal discussions do not modify a written project scope unless confirmed in writing by an authorized Company representative.
Submitting an inquiry or making an initial payment does not necessarily require us to accept every requested project.
An order is accepted when we:
We may decline a project before acceptance where we determine that:
Prices may depend on:
A website price or promotional statement does not override the final written quotation.
“Up to” discounts mean that the maximum discount is not available for every Service or project.
Promotional discounts may:
The final price, discount, scope, and Deliverables should be confirmed in writing before payment.
You agree to pay all amounts stated in the applicable quotation, invoice, order form, or written agreement.
Depending on the project, payment may be required:
We may pause or withhold work, files, publication assistance, revisions, or final Deliverables while an amount is overdue.
Unless stated otherwise in writing:
You agree to:
You are responsible for checking:
Our Services are not a substitute for legal, financial, medical, tax, or other licensed professional advice.
You retain ownership of materials that you owned before submitting them to us.
By providing materials, you grant us a limited, non-exclusive right to use, reproduce, modify, and share those materials as reasonably necessary to:
You represent that:
You remain responsible for claims arising from customer-supplied materials.
We may use employees, writers, editors, proofreaders, designers, formatters, marketers, consultants, or independent contractors to perform Services.
Project personnel may be selected according to:
Unless a specific person is expressly named and guaranteed in writing, we may assign or replace project personnel where reasonably necessary.
Project schedules are estimates unless expressly guaranteed in a written agreement.
A schedule may be affected by:
We are not responsible for delays caused by a customer or third-party platform.
If a customer does not respond or provide required materials for 30 consecutive calendar days, we may place the project on hold.
If inactivity continues for 60 consecutive calendar days, we may treat the project as inactive or abandoned.
Reactivation may be subject to:
Amounts paid for completed work, reserved resources, or elapsed project stages will not become refundable solely because of customer inactivity.
The number and type of revisions are determined by the applicable project scope.
Unless otherwise stated:
A “revision” means an adjustment to an existing Deliverable. It does not automatically mean creating an entirely new Deliverable.
You are responsible for reviewing each draft and Deliverable.
Approval may occur when you:
Once a stage is approved, changes to that stage may require additional fees and schedule adjustments.
A. How to Request Cancellation
Cancellation and refund requests must be sent to:
support@pinnaclebookwriting.com
The request should include:
B. Seven-Day Cancellation Period
A customer may request cancellation within seven calendar days after the initial payment.
Submitting a request within seven days does not automatically guarantee a full refund. Refund eligibility depends on whether work has started, resources have been reserved, third-party costs have been incurred, or Deliverables have been completed.
C. Before Work Begins
If a valid cancellation request is received before work begins, the customer may be eligible for a refund of the amount paid, less:
D. After Work Begins
Once work begins, the Company may deduct the value of:
Any approved refund will be limited to the unused and unearned portion of the payment after applicable deductions.
E. Non-Refundable Items
Unless required by law or expressly agreed otherwise in writing, the following are non-refundable:
F. After Seven Days or Final Delivery
Requests made more than seven calendar days after the initial payment are generally non-refundable, except:
No refund is available after final delivery, approval, publication, submission, or use of the completed Deliverables, except where required by law.
G. Dissatisfaction and Corrections
A customer should first provide a clear written description of the concern and allow us a reasonable opportunity to:
Dissatisfaction based on personal preference, a change of mind, lack of commercial success, platform rejection, low sales, rankings, reviews, or other non-guaranteed outcomes does not automatically create a right to a refund.
H. Refund Processing
If a refund is approved, it will generally be issued through the original payment method where reasonably possible.
Processing times depend on banks, card networks, payment processors, and other third parties. We do not control the time required for a financial institution to post an approved refund.
Before initiating a chargeback or payment dispute, contact support@pinnaclebookwriting.com and allow us a reasonable opportunity to review the issue.
A chargeback does not automatically cancel contractual payment obligations for Services that were authorized, performed, approved, delivered, or used.
We may provide payment processors or financial institutions with relevant records, including:
Fraudulent or abusive chargebacks may result in project suspension, termination, collection activity, or legal action.
A. Customer Materials
You retain ownership of pre-existing materials supplied by you, subject to the limited permission required for us to perform the Services.
B. Custom Deliverables
Subject to full payment, ownership of custom final Deliverables created specifically for your project will transfer as stated in the applicable written agreement.
A transfer does not include:
C. Drafts and Unused Concepts
Unless stated otherwise in writing, ownership of rejected, unpaid, unused, or preliminary drafts and concepts remains with the Company or the applicable creator.
D. Website Content
The website’s text, graphics, logos, layout, design, and other Company materials are owned by or licensed to Innovixus Solutions LLC.
You may not copy, reproduce, republish, scrape, distribute, sell, or commercially exploit website content without written permission.
E. Copyright and Trademark Advice
We do not provide legal opinions regarding copyright, trademark, fair use, defamation, privacy, or intellectual-property registration.
Customers should obtain advice from a qualified attorney where necessary.
We will use reasonable care when handling confidential client manuscripts and project information.
We may disclose such information to personnel and service providers who reasonably require access to perform Services or support business operations.
We will not intentionally publish a confidential or unpublished manuscript in our public portfolio without authorization.
Confidentiality obligations do not apply to information that:
We will not publicly identify a confidential client project as our work without authorization.
Where a customer provides permission, we may display:
Testimonials must reflect the customer’s genuine experience. We may make minor grammatical or formatting edits that do not materially change the meaning.
We do not guarantee that another customer will receive the same results described in a testimonial.
Publishing assistance may include preparing files, metadata, descriptions, account information, or other materials for submission to a third-party platform.
The customer remains responsible for:
We do not guarantee that a platform will:
Marketing Services may include strategy, creative materials, website support, book trailers, social-media content, advertising consultation, outreach support, and other activities stated in the project scope.
Marketing performance depends on factors outside our control.
We do not guarantee:
Advertising spend, media charges, platform fees, and third-party production costs are not included unless expressly stated.
Where included, we may help prepare review materials or identify independent review opportunities.
We do not:
A project may involve third-party services such as:
Third parties control their own:
Unless expressly included in writing, third-party fees are the customer’s responsibility.
We are not responsible for a third party’s act, omission, outage, suspension, rejection, policy change, data loss, or enforcement decision.
You may not use our website or Services to create, distribute, promote, or facilitate content that:
We may decline, suspend, or terminate work where we reasonably believe a project presents legal, ethical, safety, or policy concerns.
We attempt to maintain a functioning website but do not guarantee uninterrupted or error-free access.
The website may be unavailable because of:
We may modify, suspend, or discontinue website features without liability, subject to obligations relating to paid Services.
To the maximum extent permitted by law, the website and Services are provided on an “as is” and “as available” basis.
Except for obligations expressly stated in a written agreement, we disclaim implied warranties, including warranties of:
Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
To the maximum extent permitted by law, Innovixus Solutions LLC and its owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of:
To the maximum extent permitted by law, our total aggregate liability arising from a particular project or Service will not exceed the amount actually paid to us for the specific Service giving rise to the claim.
This limitation does not apply where liability cannot lawfully be limited.
To the extent permitted by law, you agree to indemnify and hold harmless Innovixus Solutions LLC, Pinnacle Book Writing, and their owners, personnel, and contractors from third-party claims, damages, liabilities, costs, and reasonable expenses arising from:
We may suspend or terminate access to Services where:
Termination does not remove obligations relating to payment, intellectual property, confidentiality, disputes, or other provisions intended to survive termination.
We are not responsible for delay or failure caused by events beyond our reasonable control, including:
We will make reasonable efforts to resume affected Services when practical.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Subject to applicable consumer-protection laws, disputes that cannot be resolved informally will be brought in the appropriate state or federal courts serving Fort Bend County, Texas.
Before filing a legal claim, the parties should make a reasonable good-faith effort to resolve the issue through written communication.
We may update these Terms to reflect changes in our Services, business practices, technology, or legal obligations.
The updated Terms will be posted with a revised “Last Updated” date.
Changes will apply prospectively unless applicable law or a written agreement permits otherwise.
A material change will not retroactively reduce rights relating to a completed payment or accepted project without legal basis or customer agreement.
If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.
The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
Failure to enforce a provision does not waive the right to enforce it later.
A waiver is effective only when made in writing by an authorized Company representative.
You may not assign or transfer your rights or obligations without our written consent.
We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the business, subject to applicable law.
These Terms, together with the applicable quotation, proposal, invoice, order form, Privacy Policy, and written service agreement, constitute the agreement concerning the Services.
Where a project-specific written agreement directly conflicts with these general Terms, the project-specific written agreement will control for that project.
For questions regarding these Terms, a Service, billing, cancellation, refunds, or a project, contact:
Innovixus Solutions LLC
Operating the Pinnacle Book Writing brand
4514 Selwyn Rd
Richmond, TX 77407
United States
Email: support@pinnaclebookwriting.com
Phone: +1 747-322-1898
Website: www.pinnaclebookwriting.com
