Effective Date: August 14, 2025
Last Updated: July 14, 2026
This Privacy Policy explains how Innovixus Solutions LLC, operating through the Pinnacle Book Writing brand, collects, uses, stores, discloses, and protects personal information when you visit www.pinnaclebookwriting.com, communicate with us, submit an inquiry, request a quotation, purchase a service, or otherwise interact with us.
In this Privacy Policy, “Pinnacle Book Writing,” “Company,” “we,” “us,” and “our” refer to Innovixus Solutions LLC.
Pinnacle Book Writing is an author-services brand owned and operated by Innovixus Solutions LLC. Innovixus Solutions LLC is responsible for this website, customer communications, advertising, billing, project delivery, customer support, applicable refunds, and the processing of personal information described in this Privacy Policy.
This Privacy Policy applies to personal information collected through:
This Privacy Policy does not apply to the independent privacy practices of third-party websites, publishing platforms, payment providers, social-media services, or other external organizations.
Depending on how you interact with us, we may collect the following categories of personal information.
A. Contact and Identification Information
This may include:
B. Project and Service Information
This may include:
C. Transaction and Billing Information
This may include:
Where payment is handled by a third-party payment processor, the processor may collect your complete payment-card information directly. We generally do not need to receive or store your complete card number.
D. Communications
We may collect information contained in:
Telephone calls may be monitored or recorded for training, quality assurance, security, dispute resolution, and recordkeeping where permitted by applicable law. Where legally required, notice or consent will be obtained before recording.
E. Technical and Usage Information
When you visit our website, we or our technology providers may automatically collect:
F. Marketing and Advertising Information
We may collect or generate information regarding:
G. Information Received From Third Parties
We may receive information from:
We may collect information:
You are not required to provide all requested information. However, we may be unable to provide a quotation, process an order, communicate with you, or perform a requested service without certain necessary information.
We may use personal information to:
Where applicable law requires a legal basis, we may process personal information based on:
You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
We may use cookies, pixels, tags, scripts, local-storage technologies, and similar tools to operate the website, remember preferences, understand website use, measure advertising performance, and improve our services.
Cookies may include:
A. Essential Cookies
These cookies support website functionality, security, navigation, form submission, and other necessary operations.
B. Preference Cookies
These cookies may remember settings and preferences.
C. Analytics Cookies
These cookies help us understand website traffic, page performance, and visitor interactions.
D. Advertising Cookies
These cookies may help measure advertising campaigns, understand conversions, limit repeated advertisements, and present advertisements that may be relevant to users.
Our website may use services such as Google Analytics, Google Ads, Meta Pixel, or similar analytics and advertising technologies. These providers may collect device, browser, cookie, interaction, and advertising information according to their own privacy policies.
You may manage cookies through available website consent controls, browser settings, device settings, or advertising-platform controls. Disabling certain cookies may affect website functionality.
We may disclose personal information to the following categories of recipients.
A. Employees and Independent Contractors
Information may be provided to employees, writers, editors, proofreaders, designers, formatters, project managers, marketers, consultants, and independent contractors who require access to perform the agreed services.
Such individuals are expected to handle client information for authorized business purposes and subject to applicable confidentiality requirements.
B. Technology and Business-Service Providers
We may disclose information to providers supporting:
C. Publishing and Distribution Platforms
At your request or as part of an agreed service, information may be provided to third-party publishing or distribution platforms. Such platforms independently control their own services, accounts, privacy practices, review procedures, and publication decisions.
D. Legal and Compliance Disclosures
We may disclose information where reasonably necessary to:
E. Business Transactions
Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, transfer of business, or similar transaction, subject to appropriate confidentiality and legal requirements.
F. With Your Direction or Consent
We may disclose information when you request, authorize, or consent to the disclosure.
We do not sell personal information to third parties in exchange for money.
However, our use of advertising, analytics, cookies, and similar technologies may involve disclosing identifiers, device information, cookie information, or website activity to advertising or analytics providers. Certain privacy laws may define some of these disclosures as “sale,” “sharing,” or processing for targeted advertising, even when no money is exchanged.
Where applicable, you may request to opt out of:
You may submit an opt-out request by contacting support@pinnaclebookwriting.com with the subject line “Privacy Opt-Out Request.” You may also use any cookie or privacy controls displayed on our website.
We recognize that manuscripts, outlines, ideas, drafts, artwork, and other project materials may be confidential or commercially sensitive.
We use client project materials to:
We do not claim ownership of a client’s pre-existing manuscript, idea, trademark, or other material merely because it is submitted to us.
We will not intentionally publish or publicly display confidential client manuscripts or unpublished project materials without authorization, except where disclosure is required by law or reasonably necessary to protect legal rights.
We retain personal information for as long as reasonably necessary to:
Retention periods may vary according to the type of information, the relationship with the customer, project status, legal requirements, and business needs.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to technical limitations and lawful retention obligations.
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure. Customers should use appropriate care when transmitting confidential or sensitive information electronically.
If you believe your interaction with us is no longer secure, contact us promptly at support@pinnaclebookwriting.com.
Our customers, personnel, contractors, service providers, and technology systems may be located in different states or countries.
As a result, personal information may be accessed, stored, or processed outside the jurisdiction in which it was originally collected. Privacy and data-protection laws in those locations may differ from the laws in your location.
Where required, we take reasonable steps intended to support lawful cross-border processing and appropriate protection of personal information.
Depending on your location and applicable law, you may have the right to:
These rights are not absolute. Applicable law may allow or require us to retain or continue processing certain information.
California residents may have rights under applicable California privacy laws, including rights to:
We do not sell personal information for money. Advertising and analytics disclosures may nevertheless be treated as “sharing” or “sale” under certain California definitions.
Residents of Texas and certain other U.S. states may have rights to:
To exercise an applicable privacy right, contact:
Email: support@pinnaclebookwriting.com
Subject Line: Privacy Rights Request
Your request should include:
We may request additional information to verify your identity and protect against fraudulent requests. We will use verification information only for identity-verification, security, and compliance purposes.
An authorized agent may submit a request where permitted by law. We may require evidence of the agent’s authority and may verify the request directly with the individual.
Where applicable law provides a right to appeal, you may appeal a decision by emailing support@pinnaclebookwriting.com with the subject line “Privacy Request Appeal.”
Include the original request, our response, and the reason you believe the decision should be reconsidered.
We may send communications relating to:
Where permitted, we may also send promotional communications.
You may unsubscribe from promotional emails by using the unsubscribe option in the message or contacting support@pinnaclebookwriting.com.
You may request that promotional text messages stop by replying STOP where supported. Opting out of promotional communications does not prevent necessary service-related communications.
Message and data rates may apply according to your telephone provider.
Our website and services are intended for adults and are not directed to children under 13 years of age.
We do not knowingly collect personal information online from children under 13 without legally required parental consent.
If you believe that a child has provided personal information to us improperly, contact support@pinnaclebookwriting.com so that we can review and, where appropriate, delete the information.
Our website may link to or refer to Amazon, Amazon Kindle Direct Publishing, Barnes & Noble, Kobo, Apple Books, Google, social-media platforms, payment processors, or other third-party services.
Innovixus Solutions LLC and Pinnacle Book Writing do not control the privacy, security, terms, availability, or operation of those third parties. You should review the applicable third party’s policies before providing information or using its services.
Pinnacle Book Writing and Innovixus Solutions LLC are independent service providers. We are not affiliated with, endorsed by, sponsored by, or officially partnered with Amazon, Amazon Kindle Direct Publishing, Barnes & Noble, Kobo, Apple Books, or any other third-party publishing platform.
Some browsers provide “Do Not Track” settings or privacy preference signals. Because industry standards and legal requirements continue to develop, our response may depend on the browser signal, applicable law, and technologies available on the website.
Where legally required and technically supported, we will process recognized opt-out preference signals as required by applicable law.
We may update this Privacy Policy to reflect changes in our services, technology, data practices, or legal obligations.
The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through the website or other appropriate methods.
Your continued interaction with us after an updated policy becomes effective is subject to the updated policy, to the extent permitted by law.
For questions, concerns, complaints, or privacy requests, contact:
Innovixus Solutions LLC
Operating the Pinnacle Book Writing brand
4514 Selwyn Rd
Richmond, TX 77407
United States
Email: support@pinnaclebookwriting.com
Phone: +1 747-322-1898
Website: www.pinnaclebookwriting.com
Every Story Deserves To Be Told
I rarely give feedback, but Pinnacle Book Writing deserves one. The process, from filling out the form to the final submission of my eBook was smooth without any hassle or delays. Every chapter was submitted on time.
Thank you for giving my romantic narrative an emotional touch. It was not written in a cliché structure. The plot was structured well.
I appreciate the team for their prompt responses and catering to all the amendments. Thank you for your efforts and commitment. I recommend their service.
I approached the team for the marketing of my cookbook. I’m surprised as they provided me with the insights and boosted my sales revenue. My recipes are being cooked in almost 10 countries now.
I hired their video book trailer services and they have done a great job. Demonstrating each element perfectly. Thank you!
